Our client, a leading organization in the industry sector, is seeking a dedicated HR Assistant to join their team. As an HR Assistant, you will be part of the HR support team, providing essential administrative and customer service support to employees and HR colleagues. The ideal candidate will demonstrate excellent communication skills, attention to detail, and critical thinking abilities, which will enable you to succeed and grow within the organization.

Job Title: HR Assistant

Location: Tampa, FL

What's the Job?

• Answer inbound calls related to payroll inquiries, LOA, and other employee questions, providing clear and accurate information.

• Partner with the Payroll team to resolve payroll-related issues and direct employees to the appropriate resources.

• Document employee data changes, prepare performance reports, and handle communications efficiently.

• Support day-to-day HR functions such as employee verifications, tuition reimbursement processing, and policy questions.

• Utilize case management and call management software, including ServiceNow, to track and resolve employee inquiries.

What's Needed?

• Minimum of 5 years of experience in a customer service or contact center environment.

• Strong understanding of timekeeping and payroll logic, with the ability to answer payroll inquiries confidently.

• Proficiency in Microsoft Outlook, Teams, and Excel; experience with case management software like ServiceNow is preferred.

• Excellent attention to detail and critical thinking skills to handle complex inquiries accurately.

• Spanish language skills are highly preferred to support a diverse employee base.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment focused on professional growth.

• Potential for contract extensions based on performance and business needs.

• Gain valuable experience in HR support, payroll inquiry resolution, and case management systems.

• Be part of a team that values diversity, inclusion, and continuous improvement.

• Work in a collaborative setting with opportunities to develop your skills and advance your career.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.