Role Overview

Sodexo i s looking for a Patient Services Manager 1 to lead a team at Fisher-Titus Medical Center in Norwalk, OH. Fisher-Titus Medical Center, a 60- bed acute care hospital; Norwalk Memorial Home, a 60-bed skilled nursing facility; a Home Health Center; emergency transport through North Central EMS; and outpatient services, including lab services, imaging and physical rehabilitation. The PSM will oversee a staff of 11-15 serving our patients with a positive, outgoing attitude. Will need to be available for to rotate weekends and holidays.

What You'll Do

• evaluate and develop service levels for the overall Patient Services Program targetedto exceed patient and customer satisfaction

• oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery

• collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience

• perform tray assessments to ensure food quality and presentation and tray accuracy

• exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits

• perform management functions that include direct supervision of hourly associates including employee development

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies

• passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily

• knowledgeof nutrition and specialized diets

• experience with oversight of diet offices

• strong management skills, preferably in healthcare

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience

Location US-OH-NORWALK

System ID 980897

Category Food Service

Employment Status Full-Time

Posted Range $47300 to $71390

Company : Segment Desc HOSPITALS

On-Site