Our client, a leading organization in the technology sector, is seeking a Technology Operations Analyst 2 to join their team. As a Technology Operations Analyst 2, you will be part of the Technology Operations department supporting various teams. The ideal candidate will demonstrate strong problem-solving skills, adaptability, and a customer-focused mindset, which will align successfully in the organization.

Job Title: Technology Operations Analyst 2

Location: Charlotte, NC, Columbus, OH, Irving, TX, Chandler, AZ

What's the Job?

• Participate in initiatives and identify opportunities for technology operations improvements.

• Evaluate basic or tactical challenges requiring research and evaluation.

• Provide centralized command and control for major incident management, focusing on restoring business services.

• Review, analyze, and escalate issues from key metric analysis, event monitors, and documented changes.

• Develop knowledge of business cycles and assess the impact of technology events on the organization and support areas.

What's Needed?

• 2+ years of Technology Operations experience, or equivalent demonstrated through work experience, training, military experience, or education.

• Solid technical foundation in identity and access management (IAM).

• Experience processing access requests through ticketing and workflow systems.

• Strong attention to detail and ability to support multiple IAM functions or queues.

• Excellent communication skills and a customer-focused approach.

What's in it for me?

• Opportunity to work in a dynamic and inclusive environment.

• Engage in meaningful initiatives that impact organizational security and efficiency.

• Develop your skills in identity and access management and technology operations.

• Be part of a supportive team that values diversity and innovation.

• Contribute to safeguarding systems and data integrity.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.