Description We are looking for a Patient Access Specialist to join our team on a contract basis in Evansville, Indiana. In this role, you will play a key part in ensuring smooth and efficient patient registration processes while providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and healthcare professionals.

Responsibilities:

• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and registration needs.

• Verify patient insurance coverage, including copays, deductibles, and billing details, to ensure accurate documentation.

• Perform receptionist duties, such as greeting patients, answering questions, and directing them to the appropriate departments.

• Maintain accurate and up-to-date records in the computer system, adhering to established protocols and procedures.

• Collaborate with clinical staff to optimize patient flow and ensure adherence to operational guidelines.

• Assist patients in understanding their medical coverage and financial responsibilities, providing guidance as needed.

• Execute clerical tasks such as typing, labeling, and maintaining paper and electronic files.

• Support financial operations through ad hoc tasks and documentation as required.

• Follow established protocols for clinical trial operations and ensure compliance with labeling and documentation standards.

• Provide exceptional customer service to create a positive experience for every patient. Requirements

• Need to be available to work three 12 hours shifts during the week from 6am-6:30p and four 12 hour shifts the following week with weekend and holiday rotations.

• Proven experience in customer service, preferably in a healthcare or call center environment.

• Strong communication skills, both verbal and written, to interact effectively with diverse individuals.

• Familiarity with insurance verification processes, including understanding copays and deductibles.

• Proficiency in computer systems and typing for accurate data entry and record maintenance.

• Ability to multitask and manage time efficiently in a fast-paced environment.

• Knowledge of medical procedures, billing, and scheduling practices.

• Attention to detail and adherence to established protocols and procedures.

• Experience with receptionist or clerical duties in a detail-oriented setting.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .