Description

We are seeking a detail-oriented and customer-focused HR Services Representative to join our team in Minneapolis, MN. This role is ideal for someone who enjoys supporting employees, resolving inquiries, and contributing to a positive HR experience across the organization.

The HR Services Representative will serve as a key point of contact for HR-related questions and requests, providing timely and accurate support while ensuring a high level of customer service. The ideal candidate will have experience with Workday, a strong customer service background, and at least 1 year of HR experience.

Key Responsibilities:

• Respond to employee and manager inquiries related to HR policies, procedures, benefits, and general employment matters

• Provide exceptional customer service through phone, email, and internal HR support channels

• Support HR transactions and maintain accurate employee records in Workday

• Assist with onboarding, offboarding, and other employee lifecycle processes

• Troubleshoot issues and escalate complex HR matters when needed

• Ensure data accuracy, confidentiality, and compliance with company policies

• Partner with internal teams to deliver a seamless HR support experience

• Contribute to process improvements and ongoing HR service initiatives

  Requirements

Qualifications:

• 1+ year of HR experience required

• Payroll and Benefits experience PREFERRED.

• Previous customer service experience required

• Experience using Workday required

• Strong communication and interpersonal skills

• Ability to manage multiple priorities in a fast-paced environment

• High attention to detail and commitment to confidentiality

• Proficiency with Microsoft Office Suite and HR systems

Preferred Skills:

• Ability to problem-solve and think critically

• Strong organizational and follow-up skills

• Team-oriented approach with a service-first mindset

  TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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